Insurance Journal's Academy of Insurance
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Learn how to use good financial management techniques to outperform the competition in this 6-hour class on financial management.
Learn the ground rules on WHAT you need within your agency in order to create and execute a strategic plan, including the necessary steps on HOW to do so in this 2-hour class.
Learn how to maximize your leverage with the carriers as well as specific steps to take to increase your profits through a well managed relationship with the carriers in this 4-hour class.
Learn ways to correct the most common mistakes agencies make when hiring sales executives. The key is to make your own plan, define what makes a “good” producer, hire and avoid repeating the bad habits of old.
The DISC personality behavior model is an effective tool that allows you to quickly establish a positive connection.
Diversity within an organization builds a stronger company. To succeed, organizations must effectively manage very diverse personality types.
A basic guide to managing different generations to promote teamwork, efficiency and an excellent workforce.
Move beyond the "interview process" to an "interview experience" and give yourself an edge over the competition.
Gain an understanding of behavior assessment tools and how you might use them in your hiring process.
Better manage difficult personnel issues and better manage, motivate and discipline employees.