Have you ever wished a sales person would just cut to the chase and tell you how much an item costs? Or have you ever made a significant purchase from someone only to wonder after the sale, “Will they even remember my name tomorrow?”

People buy from you when they like and trust you – aka “connect” with you. Even the best proposal may be quickly dismissed if you are unable to “connect” with the prospect or client during your presentation. One of the most effective means of connecting with a prospect or client is to communicate to them in a way that meets THEIR communication preferences, not necessarily yours – this includes new and renewal proposals and presentations.

The DISC personality behavior model is an effective tool that allows you to identify your customer’s preferred communication style - quickly establishing a positive connection. Once you understand your client’s preferences, you can tailor your presentations and target your message to meet their needs.

In this 90-minute webinar, we offer you tools that you can immediately implement to identify customer priorities and improve the effectiveness of your presentations.

During this webinar, participants will:

• Become familiar with elements of the DISC behavior model
• Learn how to determine a person’s dominant DISC style
• Explore techniques that help you to more effectively communicate with each DISC style
• Receive specific action steps that help you to increase customer receptivity and improve your sales performance