In today’s economy, insurance companies have seen some changes in the types of E & O claims they are experiencing. Claims stemming from undervaluing property, for example, are an outgrowth of our current economic situation. One fact remains the same, the vast majority of claims stem from “errors or mistakes” rather than omissions in placements. There is no way to entirely eliminate mistakes from occurring but there are simple procedural steps a broker/agent needs to adopt to mitigate the frequency and severity of the incidents. In simple terms it is all about “PRIDE” in the insurance operation which stands for: Procedures, Requirement/Regulations, Implementation, Documentation and Education.

This webinar, conducted by Laurie Infantino president of Insight Insurance Consultants, will provide tips on how to avoid some of the most common mistakes made in the broker/agency operation.