A guide to building strong employee relations practices.  Better manage difficult personnel issues and better manage, motivate and discipline employees. With four generations working together in an increasingly stressful work environment, significant human resource challenges inevitably arise. Strong employee relations practices are critical to keeping excellent employees, developing an upcoming generation of insurance workers and avoiding litigation.

Participants in this webinar will:

• Identify the significant/typical challenges insurance organizations face in managing personnel
• Identify various techniques for managing difficult employment situations
• Identify and manage behavioral issues impacting employment such as substance abuse and mental illness
• The key essentials to talent management
• Build your HR brand and increase recruitment/retention