Insurance Journal's Academy of Insurance
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The ability to effectively prepare for and conduct a productive counseling session is an essential skill in today's workplace. Learn how to conducting the "difficult conversations."
Addressing behavior and performance issues with your employees can be an intimidating process. Often the anxiety around finding the right words to communicate your message or handling the frequent emotional reactions from the employee is enough to make these conversations to avoid. The reality, of course, is that avoidance only allows the situation to deteriorate. The ability to effectively prepare for and conduct a productive counseling session is an essential skill for any leader in today's workplace.
In this webinar, we will provide you with useful strategies and tools that you can immediately implement to help increase your comfort and confidence when conducting a difficult conversation.
Participants in this webinar will learn how to: