Please note- this is part of our Succession Training 5-part series. The class can be purchased individually, or purchased in our 5-pack, here.

Positive feedback is an often underutilized employee motivation tool. Honest feedback regarding performance issues requires having uncomfortable and difficult conversations, but these are essential to helping your employees excel and reach their full potential.

Addressing employee behavior and performance issues can be an intimidating process. Often, the anxiety around finding the right words to communicate your message, or handling the emotional reactions from the employee is enough to make these the “conversations to avoid.” The reality, of course, is that avoidance only allows the situation to deteriorate. The ability to effectively prepare for and conduct a productive counseling session is an essential skill for any leader in today's workplace.

In this webinar, you are provided with useful strategies and tools that you can immediately execute to help increase your comfort and confidence when conducting a difficult conversation.

Participants in this class learn:

• Methods of Providing Feedback
• A Coaching Conversation Model
• How to Handle Challenging Conversations
• The Role of Documentation