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Nancy Germond

Nancy Germond

Nancy Germond is the President of Insurance Writer, a consulting firm located in Phoenix, Arizona. With more than three decades of risk management experience, her unique insights and abilities help businesses better understand and manage their risk. Nancy has authored scores of risk management-related articles, white papers and has consulted and presented to both public sector and private sector insurance organizations.


A second-generation insurance professional, Nancy was the first risk manager of the City of Prescott, Arizona, and has worked in the private and public sectors as a claim and risk manager. In 1997 she founded Insurance Writer to assist insurance organizations to better manage their employment-related issues and to better penetrate the competitive insurance marketplace. Nancy holds a B.A. in Communication from Mills College and a Masters degree in sociology from Lincoln University. She also holds the Associate in Risk Management, the Associate in Claims designation from the Insurance Institute of America, the Insurance Training Professional Designation from the Society of Insurance Trainers and is a Senior Professional in Human Resource Management.

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Managing Personality Types

$129.00
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Diversity within an organization builds a stronger company. To succeed, organizations must effectively manage very diverse personality types.

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Managing the Generations

$129.00
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A basic guide to managing different generations to promote teamwork, efficiency and an excellent workforce.

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Employment Relations with a Heart

$129.00
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Better manage difficult personnel issues and better manage, motivate and discipline employees.

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Working with Adjusters to Get Claims Paid

$129.00
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This class is designed to provide agents and other insurance professionals with consultative claims skills to improve carrier relationships and improve bottom line financial results.

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Brain Drain--Don't Let the Coming Talent Exodus Cripple Your Organization

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To address the coming brain drain strategically, a company must develop a strong vision and a stronger plan. Learn how to prepare your company for the upcoming "brain exodus."

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Your Organization, the EEOC and Sexual Harassment

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This seminar will explore the regulations against sexual harassment and help you better train and manage your employees in this critical employment arena.

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Preparing a Winning Underwriting or Bid Submission

$129.00
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This course will help you create a better bid presentation, build a stronger relationship with underwriters and help you present yourself in your organization's best light.

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Is it Legal to Use Social Media in Hiring, Performance Management or Firing?

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Learn the legalities of using social media in the pre-hire process; and manage employees in the proper use of social media once they are hired.

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Helping Mid-Sized Companies Manage their WC Program

Regular Price: $129.00

Special Price: $49.00

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If you are an agent working with mid-sized insurance clients, effectively managing the workers' compensation program can help you stand out. 

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When the Dog Bites - Not One of the Insurer's Favorite Things

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This webinar will explore how to reduce canine liability through improved underwriting and claim investigation, as well as how to avoid coverage rescissions and agent E&O claims.

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