Insurance Journal's Academy of Insurance
You have no items in your shopping cart.
Double click on above image to view full picture
CSRs are exceptionally important in customer retention and generating new sales. Learn to be the total solution provider for your client’s needs.
Customer Service Representatives or Managers are exceptionally important in customer retention and for generating new sales opportunities. Client maximization means being the total solution provider for the client’s needs. Not only does this mean cross selling but it is an important defensive measure to prevent clients from going elsewhere. This is the first of a two-class training series, the second entitled, "
Participants in this webinar will: