Insurance Journal

This class is designed to provide agents and other insurance professionals with consultative claims skills to improve carrier relationships and improve bottom line financial results.

The rules of PR have been turned around with the onset of web marketing.  Learn how social media builds buzz, branding and boosts business

Learn important approaches to tightening internal controls and instituting a higher level of efficiency in agency operations through self audits.

Just like sales, referral gathering is a process that starts on the very first appointment.  Learn how to build a process to generate a stream of new referrals.

Learn how to use blogs strategically to build your book of business and invest in web marketing collateral that will last the life of your organization.

Learn which websites work as a soution to your marketing needs.  Learn to generate awareness, distribute information, communicate your message, serve your customers and make sales online.

To address the coming brain drain strategically, a company must develop a strong vision and a stronger plan.  Learn how to prepare your company for the upcoming "brain exodus."

The ability to effectively prepare for and conduct a productive counseling session is an essential skill  in today's workplace.  Learn how to conducting the "difficult conversations."

Learn how get your web site to rank well in the “free” results on Google™, Bing™, Yahoo™ and other search engines without paying each time someone clicks.