Using Feedback to Motivate Performance
No one is perfect - we all make mistakes. When mistakes happen, what is the best way to proactively promote the "right" behavior to your employees? How can you deliver correction so that your employees appreciate your feedback, rather than feel punished? Specific skills are required to effectively change an employee's behavior. When your employee understands and agrees with the reasons behind the need to change their behavior, the more likely the behavior change will last. This webinar gives you the tools necessary to allow you feel more comfortable giving feedback, help your employees learn from their mistakes and continually improve their performance.

This webinar brings together proven tools and techniques that the supervisor or manager can use when giving feedback to their employees. Among the techniques to be discussed are:

• How to set the stage for positive interaction.
• When to deliver feedback.
• How to bring about change in behavior.
• How to turn a mistake into a helpful learning experience.
• How to motivate continued improving performance.

Anyone who supervises or manages one or more employees should take this course if he or she would like to maximize employee performance.