Search "Improving Employee Morale" online and thousands of hits will emerge on boosting, improving and maintaining a positive work environment. Now search "Improving Insurance Agency Employee Morale" and you'll find little applicable information. Building strength within your agency is so much more subjective and interpersonal than just maximizing productivity. If you're going to take a hard look at improving your agency's employee morale or maintaining an already positive work environment, then you should do so through the lens of specific, insurance related topics.

This class takes a look at the unique characteristics of an insurance agency's working environment.

Class members can expect to take away:

• An outline of the classic themes involving workplace morale: defining what morale is, what factors can jeopardize agency strength and when to recognize the warning signs of decreasing employee happiness
• Discussion on agency positions that are susceptible to morale issues and ways to approach each employee base differently
• How to create a proactive plan with subtle or radical changes to the agency's culture; knowing the goals of those changes and how to assess the impact