Insurance Training Course Catalog
Cyber: No Biz Too Small
"My shop is too small for anyone to hack us."
That sentence sentence should be enshrined in a list of phrases that should never be uttered, like "What could possibly go wrong?"
This session is all about dispelling the myth that small businesses are safe from hackers, cybercriminals, and digital destruction. Join us as Kevin Amrhein helps us to understand that any business can be digitally attacked and therefore needs cyber coverages.
The Additional Insured Illusion (and Other Feats of Contractual Risk Transfer Magic)
If you combine the complexity of contractual risk transfer with turnover in our industry, you come away knowing that this topic never grows old. Join us as Bill Wilson brings a new session designed to help us to understand the issues surrounding this topic and guide us through ways to mitigate problems before they arise.
Customer Support: The Continuum of Service, Satisfaction, and Success
The most critical person in any insurance process is the person who answers the phone, especially when there's a problem. In this session, our own George Jack brings his perspectives on customer support, and how the customer support agent can be the difference between a happy (and cared for) customer, and a lost customer.
Parametric Risk Contracts: Not Your Traditional Insurance Product
Imagine a world where an insurance company contacts you to let you know that an event happened and you qualify for a payment on your policy, even if you didn't sustain direct damage. That's the world of parametric insurance and that's the topic that Joe Harrington is going to help us with in this session.
How To Write: Hotels and Motels
Brought to you by Amalgamated Insurance Underwriters.
In this session, Sam Flegmann, VP of Sales with Amalgamated, brings us what we need to know to write hotels and motels.
Join us for this free, live, sponsored session.
Who's Driving This? Where Are We Going with Autonomous Vehicles?
Self-driving cars are on the roads today in varying degrees, including vehicles that are not designed to have any human pilot on board. These vehicles are working in cities around the country, potentially in a city new you. Join us as Brenda Wells brings her take on this expanding and evolving risk.
Ethics Frontier: Navigating AI and Claims in the Age of Complexity
Ethics is a complex topic on a good day. When you add the specter of AI to the conversation, the complexity ramps up markedly. Join us as we bring together a team of experienced claims adjusters who are going to examine the ethical implications of AI in the claims handling process.
Period of Restoration: One Concept You Need to Get Right
If a building catches fire, the cost to repair or replace the building is relatively simple to calculate and you will know quickly whether or not the building has sufficient limit on the policy. The bigger question will be how long will it take to repair and how much money will the insured need from their Business Income policy to make up the difference while the building is being repaired. That's based on how long it'll take to repair, or in the words of the policy, the Period of Restoration. Join us as Christopher Boggs brings us up to date on the concept of the Period of Restoration and how we need to understand it for the good of our clients.
Space Needs Spring Cleaning: The Growing Problem of Satellite Pollution
Satellite growth is accelerating, from about 10,000 in orbit today toward a projected 60,000, driving new collision and disruption risk. Join Dr. Brenda Wells to examine orbital pollution through an insurance and risk lens, and what mitigation steps can reduce exposure.
Emerging EPLI Risks
EPLI is about more than providing coverage for improper hiring or training. There's more going on than did the employer follow their own procedures. The exposures surrounding EPLI are changing as the workforce experience changes. Remote work, blended work, and return to office are just a few considerations in the current EPLI sphere. How does the expansion of legalized marijuana impact EPLI? What about the use of AI tools in hiring? Join us as Casey Roberts answers these questions and more.