If agents and insurers looked back over the past few years, fine tuning workers compensation programs have become more vital than ever. With the tide of opioid abuse and the rising cost of medical treatment, the need for an innovative yet organized approach to managing a work comp program has become more vital than ever. Build your customers' loyalty by learning the best practices of workers compensation program management to ensure renewability, increase profitability, and build client longevity.

The general goals of this webinar are to understand the key components needed in your clients' workers compensation programs to reduce bad hires, lower claims frequency, and increase customer loyalty.

Course Objectives:

• Understand the increased profitability and customer loyalty associated with becoming a workers compensation consultative agent
• Determine the key compents of a strong workers compensation program
• Understand pre-hire precautions to avoid hiring that next injury
• Investigate the need for prompt reporting and understand how to improve the reporting system
• Discover tricks to post-injury claims management that will keep claims moving toward settlement
• Review cutting-edge philosophies in return to work