Insurance Journal's Academy of Insurance

Insurance Journal

You have no items in your shopping cart.

Two ways to register

1. Buy the single session!

2. Become a member

just $39/month

For $39/month you get all of these:
  • FREE access to 40+ live classes over the next year!
  • Unlimited access to 200+ on-demand courses in our library.
  • PLUS exclusive coverage skills tests, Q+A sessions w/instructors, discounts on our conferences and more!

Become a Member


Sign in to access this session and all materials.

The Digital Race: Requirements for Risk Averse Transformation

The Digital Race: Requirements for Risk Averse Transformation

Double click on above image to view full picture

Zoom Out
Zoom In

Quick Overview

If we haven't made an investment in digital customer experience tools, we are already behind and it's time to catch up. Join us as Tom Wetzel leads us down the path of creating the best digital tools for our customers with a minimum of risk.


Can't make it Thursday? Register now and we'll send you the recording.

Add Items to Cart Add to Cart
Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Tom WetzelTom Wetzel

The Digital Race:  Risk-Averse Transformation Requires Strategy, Vision and Urgency

The race to create the optimum customer experience with digital technology is neither straight nor smooth. The fact is, the speed of change is outstripping the ability of agents and insurers to adapt while customer demands and new challenges in artificial intelligence, security and data-sharing require immediate attention.  This critical presentation details the new threats and the risks of inaction, outlines a practical and risk-averse approach, and lays out the huge changes coming in customer-facing tools.

Add Items to Cart Add to Cart