The contracts your insureds enter into often create an additional workload for your staff, as well as an increased opportunity for E&O claims and lawsuits from both your customers and their business partners. Focusing largely on certificates of insurance and additional insured requests, this webinar examines the issues and disputes that invariably arise from your customer's contractual promises and obligations. By providing dozens of examples, emphasis is placed on how to recognize the issues, understand their potential impact on all parties, how courts are interpreting these controversies, and how to respond to claims and suits arising from the issues.