Insurance Training Course Catalog
No. We're Not Insuring Your Building for What You Paid for It.
What's the difference between replacement cost and market value? Can I simply insure this building for the mortgage amount? What do you mean, there might be a coinsurance penalty? These are some of the questions that Patrick is going to try and answer in this session. Join us and find out what valuation and coinsurance are all about.
You Can't Read Insurance Policies Like Anything Else
Insurance policies are hard to read. We all know it and we all act like they aren't, especially when a customer asks us a "simple" question. You can't just grab a policy and start reading page one and read all the way through. It jumps around and you have to know where to jump with it. Join us as Patrick brings us his top guidelines for how to read an insurance policy and more importantly, the simplest ways to explain the policy to your customers.
Resolving Claims Disputes: A 4-Step Claim Resolution Process
This is a special Academy Event in 12 parts. This is it! The LAST Session!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he wraps up the whole conversation by helping us to have the claims appeal conversation.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
When Words Collide - The 12 Part Series Bundle
Have you ever wondered why a claim that seemed clearly covered was denied?
Have you ever tried to convince someone that your reading of the policy was correct?
Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?
Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.
Certificates of Insurance: What You Really Need to Know
We want to help you to make sense out of certificates of insurance. We know that they can be frustrating, but we want to help you to handle them without as much frustration. Join us as Casey Roberts brings certificates out of our shadows and into the light.
COPE and Commercial Property
The principles behind property underwriting have been consistent from the very beginning of property insurance. In this two-part series, we will explore what these principles mean to you, whether you’re an agent, an underwriter, or a risk manager. Join us as we learn to better “COPE” with property risks.
Resolving Claims Disputes: Insurance Contract Interpretation - Part 3 of 3
This is a special Academy Event in 12 parts. Welcome to part 11!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he completes his discussion on the legal principles that underlie the claim dispute process.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Manage Your Team without Tearing Your Hair Out
A new generation will determine the insurance industry's future. How can you build a competent, resilient workforce with today's incoming talent? Join Nancy Germond, a community college professor of insurance, in this one-hour webinar.
Emerging Trends and Risks in Workers Comp that Could Adversely Affect Agents
The whole insurance world is evolving before our eyes. Sometimes, the changes are so fast that we feel like we can't even catch up. The Workers Comp arena is no different. Join us as Frank Pennachio helps us to identify some of the emerging risks that could impact our customers' Workers Comp policies and pricing.
What Does the Customer Really Need?
The insurance industry is shifting quickly. Customers are turning to their mobile phones' app store to buy their insurance, rather than calling an agent. Join us as Patrick answers the question, what does the customer really need? In this session, we will look at ways that an agent can add value beyond just taking orders for insurance policies.