Insurance Training Course Catalog
Duty to Defend vs. Duty to Indemnify
In many insurance policies, the contract tells us that the insurer has the "right and duty to defend..." but what does that really mean? Is that the same thing as the duty to indemnify? Which is more important or valuable, if either is? Join us as Joe Junfola helps us to understand how the duty to indemnify works with the duty to defend. He'll deal with issues of long-term exposures and continuous damage and he'll explain the "four corners" test.
Cannabis: Risks, Opportunities, and Trends
Join Dr. Brenda Wells, a recognized national expert in cannabis risk management, as she explains cannabis and its current legality across the United States. Learn about the various legal rulings that impact how insurance coverages treat cannabis and examine the risks and opportunities that cannabis presents for the risk management and insurance industry.
Essential Insurance Terms and Concepts
Why is it called property and casualty insurance when you buy a property policy and a liability policy?
What is reinsurance?
What do you mean they had the wrong class code?
Audit? What is this? The IRS?
The insurance vocabulary is as full of gobbledegook as any other industry is. We believe that insurance professionals fall into two categories: the ones that think everyone understands them, and the others that pretend to understand their peers.
That's what this session is about. We plan to cover the most essential insurance terms and concepts that you will need to understand so that you can carry on conversations.
You Can't Read Insurance Policies Like Anything Else
Insurance policies are hard to read. We all know it and we all act like they aren't, especially when a customer asks us a "simple" question. You can't just grab a policy and start reading page one and read all the way through. It jumps around and you have to know where to jump with it. Join us as Patrick brings us his top guidelines for how to read an insurance policy and more importantly, the simplest ways to explain the policy to your customers.
How to Keep Work Comp Claim Costs from Spiraling Out of Control
Declining workers' compensation rates are a good thing and declining numbers of workers' injuries are a good thing, but they are not everything.
Paying attention to these without also paying close attention to the cost per claim is risky. Increased severity can overcome decreased frequency in claims so it makes sense to watch this cost per claim.
Join Frank Pennachio as he helps us to deal with claim cost creep in this session.
Certificates of Insurance Redux
Certificates of insurance are a perennial issue for insurance professionals. You never stop getting requests for certificates and each request has the potential to ask for something you haven't had to deal with yet.
Join us as Casey Roberts brings us his updated session on certificates of insurance.
Managing Risk in the North American Supply Chain
COVID-19, USMCA, and cross-border issues are creating new problems and possibilities for the North American supply chain. Join us as Joe Harrington helps us identify and understand the risk management issues arising from commerce between Canada, Mexico, and the US.
Commercial Property Master Class - Final Exam
Finish the Commercial Property Master Class!
Did you attend all eight classes?
Are you ready to make it official?
The final exam consists of 40 multiple choice questions that span over all eight classes.
You need to answer 28 questions correctly (70%) to pass this exam.
Once you complete your exam, please allow 3-4 days for us to grade it and get your results to you.
Ethical Claims Handling
Ethics in the insurance industry is a topic of continual concern, mostly because not all people are ethical. On the other hand, there are situations that can force a person to make a decision that could potentially create an ethical conflict within that person. Join us as Crystal Uebelher helps us to navigate ethics and claims handling.
Commercial Property Master Class - Selected Endorsements
We know that the ISO Commercial Property Policy includes an exclusion for ordinance or law. Did you also know that there is an endorsement designed to provide the coverage to fill this exclusion? Did you also know that you can endorse flood as a covered cause of loss onto the commercial property policy? Join us as Academy Director, Patrick Wraight helps us with these and other endorsements.