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Insurance Training Course Catalog

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The Latest Scoop on Additional Insureds and Certificates of Insurance

$129.00
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When a customer requests that an additional insured is added to their policy, they often don't know what coverage that additional insured is getting. What's worse is many insurance professionals aren't sure, either. Join us as Joe Harrington helps us to help our customers understand the impact of adding someone as additional insured and how their policy is impacted.

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Resolving Claims Disputes: Step 0

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 6!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Business Income Claims that Cause Problems

$129.00
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Spend some time with us as we look at actual claims, that were selected for our learning. Terry will guide us through the stories of several real claims that will help us to better understand and apply Business Income coverage for our customers.

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Emotional Intelligence for Insurance Professionals

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Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:



  1. People with emotional intelligence look at the whole picture.

  2. People with emotional intelligence respond rather than react.

  3. People with emotional intelligence think before they speak.

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Resolving Claims Disputes: Advocacy

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This is a special Academy Event in 12 parts. Welcome to part 5!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he introduces certain skills that govern resolution of claims disputes.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Who Needs Equipment Breakdown Coverage?

$129.00
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We all know that the commercial property policy specifically excludes equipment breakdown. Good thing there's an equipment breakdown policy available.. But what does it actually do? Who really needs this coverage? Join us as Craig Andrews helps us understand this misunderstood coverage, including why more customers than we think really should have it.

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2019 Condominium Bundle

$199.00
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Three popular courses offering in depth training on the coverage issues that exist when the insured is a condo unit owner, or association.

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Work Comp Group Captives: What You Won't Hear from Captive Managers

$129.00
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A Work Comp Group Captive might sound like a great idea to your customer, but will it work? Will that be a good fit for them? Join us as Frank Pannachio helps us wade through the marketing to get to the truth.

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Avoiding Claims Disputes: Prevention

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 4!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he details strategies to avoid claims disputes by looking at the policy early on and closing any known coverage gaps.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Available On Demand

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Commercial Property Claims that Cause Problems

$129.00
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Whenever there is confusion, miscommunication, or misunderstanding, there is the chance that a claim goes from amicably settled to confrontational and litigated. Join us as Terry Tadlock walks us through a series of commercial property claims that weren't settled quickly or easily. He's going to help us understand how we might avoid a similar situation with our customers.

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Items 1 to 10 of 294 total

per page

Set Descending Direction