Insurance Journal's Academy of Insurance

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Ethical Claims Handling

Ethical Claims Handling

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Quick Overview

Ethics in the insurance industry is a topic of continual concern, mostly because not all people are ethical. On the other hand, there are situations that can force a person to make a decision that could potentially create an ethical conflict within that person. Join us as Crystal Uebelher helps us to navigate ethics and claims handling.


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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Crystal UebelherCrystal Uebelher

Thorough claims investigations and ethical claims handling often go hand in hand. Yet, from time to time, a claims professional will face situations that raise ethical quandaries. Join us to review sources of ethical guidance and to discuss how to analyze ethical challenges. 

By the end of this session, participants will be able to:

  • Define an ethical claims professional.
  • Determine the sources of ethical guidance.
  • Identify situations that will challenge a person's ethics.
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