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Agency Best Practices Revisited: Why The Order Taker Standard Does NOT Work to Your Detriment

Agency Best Practices Revisited: Why The Order Taker Standard Does NOT Work to Your Detriment

Quick Overview

What's the best way to serve a client? Is it to rely on them to tell you what insurance they need, or is there a different way? Join us as Fred Fisher brings his understanding of how to best avoid E&O troubles to help you to serve your clients better.

$99.00

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Date Jun 18, 2026
Time 10:30am Pacific / 1:30pm Eastern
Duration 1 hour
Location Online Webinar
Formats Live
Instructor Frederick FisherFrederick Fisher

Insurance agents and brokers have long been targets of E&O lawsuits. They have also sought the advice of counsel on how to win a lawsuit. That advise? The duty of an insurance agent or broker is to be an order taker. They should utilize their best due diligence to obtain the coverage requested. To avoid enhanced standards of care, they are often told not to offer advice, provide risk management advisory services or analysis, nor make representations or promises they can’t keep.

The standard of care in most states is that agents and brokers are not obliged to make recommendations or provide advice. But, there is a high probability of being sued anyway. Most insurance agents or brokers know more about insurance than the average consumer. So how can the consumer ask you to obtain the appropriate coverage? How could they even understand or read an insurance policy to determine whether that which has been provided or been quoted will meet their expectations?

This session is designed to help you to determine the best ways to avoid suits altogether.

$99.00
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