Insurance Journal's Academy of Insurance
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Technology is the DNA of society. If that is true, then technology should be central to the insurance experience and it is.
But it's often technology that's a decade behind everything else.
Does it have to be that way?
Barry Rabkin argues that since technology is the DNA of society, and insurance is a pillar in the functioning of society, then insurance and technology should have an intimate relationship.
If you listen to the tech crowd, they'll tell you that the insurance world is slow to adapt and needs to be disrupted. If you listen to the insurance crowd, they'll tell you that insurance goes hand in hand with technological advancement. The truth is that the insurance world is slow to react to change, especially in adopting new technologies. Barry Rabkin tells the story of how the insurance industry appears to have an awkwardly intimate relationship with technology. By the end, you'll agree with him that insurance and technology should be closely connected if they could only lose that awkward part.