Insurance Journal's Academy of Insurance

Insurance Journal

You have no items in your shopping cart.

Two ways to register

1. Buy the single session!

2. Become a member

just $39/month

For $39/month you get all of these:
  • FREE access to 40+ live classes over the next year!
  • Unlimited access to 350+ on-demand courses in our library.
  • PLUS exclusive coverage skills tests, Q+A sessions w/instructors, discounts on our conferences and more!

Become a Member


Sign in to access this session and all materials.

You Can't Read Insurance Policies Like Anything Else (Spanish)

You Can't Read Insurance Policies Like Anything Else (Spanish)

Quick Overview

Insurance policies are hard to read. We all know it and we all act like they aren't, especially when a customer asks us a "simple" question. You can't just grab a policy and start reading page one and read all the way through. It jumps around and you have to know where to jump with it. Join us as Patrick (or Maria, in the Spanish version) brings us top guidelines for how to read an insurance policy and more importantly, the simplest ways to explain the policy to your customers.


Can't make it Thursday? Register now and we'll send you the recording.

Get access for just $39! Become a member and get access to this course, PLUS our library of 350+ on-demand courses!

Add Items to Cart Add to Cart
Duration 1 hour
Location Online Webinar
Formats On-Demand

100 years ago, a fire policy covering someone's home was a one-page document, covering the front and back of that page. Today, a homeowners' policy can be 30-40 pages (or more). To make it more interesting, most states have passed laws requiring that insurance policies meet a readability standard. Some state that they can't use complex sentence structure. Others state that they need to meet a certain readability score. Yet, everyone still has trouble reading insurance policies. This session will walk us through a few key principles for how to read an insurance policy to make sure that we understand it and can explain it to our customers.

In this session, we will:

  • Discuss the primary guidelines for reading an insurance policy.
  • Interpret the words in an insurance policy.
  • Demonstrate the importance of conjunctions in lists in an insurance policy.
Add Items to Cart Add to Cart