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Upcoming Live Courses

Resolving Claims Disputes: Step 0

Bill Wilson Step Zero

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Quick Overview

This is a special Academy Event in 12 parts. Welcome to part 6!

Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".

In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.

Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Bill WilsonBill Wilson

This webinar bridges avoidance and advocacy by enumerating statutory and good faith principles for claim declination and reservation of rights letters, including the citation of unfair claims settlement practices. 

Learning Objectives:

  • Discover that the 4-step process of claims resolution actually begins with a 'Step 0.'
  • Learn how to head off claim denials by insisting on proper claim declination and reservation of rights letters.
  • Identify what proper claim declinations should and should not include.
  • Explore the legal constraints that govern reservation of rights letters.
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