Insurance Journal's Academy of Insurance

Insurance Journal

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Becoming the Agent of the Future

Becoming the Agent of the Future

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The app-based agency is here. What are you doing to keep your agency relevant in this age of instant information, instant quotes, instant policies, and instant service?

Join us as we dive into the technology changes that are driving the market forward and what you can do to stay on the front end of the changes.


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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Frank PennachioFrank Pennachio

Some agents roll their eyes when they hear that the insurance industry and marketplace is changing at an accelerated pace. Even the National Association of Insurance Commissions (not an organization known for outlandish statements) asserts, "… we have faced change before, but never on the scale we are currently experiencing … This is a watershed moment, we cannot falter."

Technological advances, Big Data, the changing view of personal property ownership, autonomous vehicles, and the rising demand for instantaneous transactions are just a few of the seismic changes affecting insurance agents.  More than a few agents are in denial, and taking the stance that they have heard this all before and nothing bad has happened. Agents must at least ask themselves the question, "what if I am wrong, and a dramatic change to the insurance distribution chain is coming?"

In this session, participants will learn:

  • How the marketplace is changing, and what agents must do to adapt;
  • The 3 critical skills the agent of the future must develop; and
  • How to leverage these skills and disrupt your competition.
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