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Emotional Intelligence for Insurance Professionals

Emotional Intelligence for Insurance Professionals

Quick Overview

Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:

  1. People with emotional intelligence look at the whole picture.

  2. People with emotional intelligence respond rather than react.

  3. People with emotional intelligence think before they speak.


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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Lynn ThomasLynn Thomas

All of us have heard of emotional intelligence by now, but what does it mean? More importantly, what does it mean to you? Is it really useful to understand how to deal with your own emotions and the emotions of those around you? Join us as Lynn Thomas of Thomas Consulting helps us to understand that emotional intelligence is a skill that you can improve on like other skills. She will help us to understand how we can read individual styles and adjust our communications accordingly. We will learn the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy.

Key takeaways from this session include:

  • Define and practice self-awareness, self-management, self-regulation, self-motivation and empathy.
  • Communicate successfully with employees that before this Webinar were difficult to speak with.
  • Master tools to regulate and gain control of one's own emotions.
  • Articulate your emotions effectively.
  • Balance optimism and pessimism.
  • Relate emotional intelligence to the workplace.
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