All agencies will be perpetuated. The only question is whether it will be perpetuated internally, likely keeping its name, community associations, and personal accountability versus selling externally where at some point, the agency will be subsumed by a corporate entity.

In the latter case, ownership transition is easy relative to the mechanics. If an agency owner stays employed, some emotional stress is likely. In the former case, the mechanics are not usually easy, the stress might be significant, and when successful, the feelings of achievement and passing on an opportunity to others are high.

The one commonality between the two is the seller’s emotional reaction is likely to be more significant than expected.

This presentation will primarily focus on the transition, transfer, and training of managerial and leadership responsibilities and capabilities. It will also address the seller’s emotions because the better prepared the seller is, the better their ability to help their agency succeed post-transaction.