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Challenges in Agency Mergers – Reducing Staff Flight and Avoiding E&O Claims

Challenges in Agency Mergers – Reducing Staff Flight and Avoiding E&O Claims

Quick Overview

Agency perpetuation can happen in multiple ways. One of those ways is by merger or acquisition. Just like any other business transaction, if it isn't entered into thoughtfully, and with a great amount of planning, problems can crop up. Whether it's the purchase of a troubling book of business, or the loss of trained people in the transition, the E&O exposures related to mergers and acquisitions must be considered. Join us as Nancy Germond helps us to mitigate these risks.

$99.00

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Date Oct 30, 2025
Time 10:30am Pacific / 1:30pm Eastern
Duration 1 hour
Location Online Webinar
Formats Live
Instructor Nancy GermondNancy Germond

According to a Q2, 2025 report by Deloitte, “macroeconomic tailwinds will likely prompt increased M&A activity.” However, any merger, book purchase, or even a new partner brings challenges.

This webinar will consider the two biggest threats that frequently occur post-merger: employee flight and dissatisfaction, and lurking errors & omissions (E&O) claims.

  1. Yes, you’ve survived the transition, but you’re losing long-term employees. In some instances, they’re being replaced by employees with little insurance experience, leaving you to help train them on even the basics of insurance.
  2. With all the to-dos associated with the merger, who has time to review policy coverages to ensure the book or the agency you’ve brought on board isn’t a giant sucking E&O exposure?

This webinar will offer tactical techniques to help retain employees, avoid the corporate “culture clash,” and drill down on ways agency managers can develop a plan to systematically review that new book of business.

If you’re thinking of merging, if you’ve recently bought a book of business, or if you’re considering retiring and worried about how to avoid a tail claim, this webinar can help you in those transitions.

$99.00
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