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Upcoming Live Courses

Resolving Claims Disputes: A 4-Step Claim Resolution Process

4-step claim resolution process

Quick Overview

This is a special Academy Event in 12 parts. This is it! The LAST Session!

Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".

In this session, he wraps up the whole conversation by helping us to have the claims appeal conversation.

Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Bill WilsonBill Wilson

This article explains HOW you convince the other party in a coverage dispute that a claim is or is not covered, examining the balance between the role of policy language and the role of logic and reason, and identifies important resources that can be used in a proven 4-step claim resolution process.

Learning Objectives:

  • Understand why and how reading and researching policy language is critical to determining whether a claim denial is justified.
  • Learn how to interpret policy language and document your interpretation.
  • Explore approaches and techniques for 'pleading' your case without litigation.
  • Identify expert and authoritative resources for resolving coverage and claim disputes.
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