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Living Large: Mastering Additional Living Expenses in Claims Adjusting

Living Large: Mastering Additional Living Expenses in Claims Adjusting

Quick Overview

One question that looms large on the minds of the insureds after the house is damaged is where am I going to sleep tonight? The claim adjuster asks a similar question, what expenses are we going to pay for this insured's additional living expenses? Join us as claims expert, Chantal Roberts brings us her class on all things ALE.


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Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Chantal RobertsChantal Roberts

When the house is damaged, the family might need a place to stay. Whether it's a kitchen fire that destroys the kitchen and damages other areas in the house, or a hurricane that took the roof off on its way to another state, damage to a dwelling often requires the company to pay additional living expenses (ALE). ALE is coverage for those additional expenses an insured incurs to maintain their standard of living after the loss. Overall, participants can expect to leave the seminar with a comprehensive knowledge of ALE coverage, practical skills for claims handling, and strategies to provide efficient and empathetic support to policyholders during times of displacement and uncertainty.

Participants in the additional living expense seminar should expect to learn the following three key things:

  • What additional living expense (ALE) coverage entails and why it is crucial for policyholders.
  • Best practices and common challenges in handling ALE claims, ensuring a smooth experience for policyholders.
  • Strategies to mitigate ALE costs while ensuring that policyholders receive necessary assistance.

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