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Upcoming Live Courses

Resolving Claims Disputes: Step 1 The RTFP Doctrine

Bill Wilson The RTFP Doctrine

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Quick Overview

This is a special Academy Event in 12 parts. Welcome to part 7!

Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".

In this session, he explains what he means by the RTFP Doctrine and why you must employ this whenever reading a policy.

Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Date Jul 9, 2019
Time 10:30am Pacific / 1:30pm Eastern
Duration 1 hour
Location Online Webinar
Formats Live
Instructor Bill WilsonBill Wilson

This webinar addresses Step 1 of the 4-step claims resolution process and stresses the importance, whatever your role in the insuring process (underwriter, agent, adjuster, etc.), in reading and comprehending the policy form(s) in dispute.

Learning Objectives:

  • Understand the critical importance and inculcate the ‘RTFP!’ Doctrine into your business practices.
  • Answer the question: “Does an insuring agreement apply?”
  • Answer the question: “Is the claimant an insured or otherwise entitled to coverage?”
  • Answer the question: “Do any exclusionary provisions apply?”
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