Insurance Journal's Academy of Insurance

Insurance Journal

You have no items in your shopping cart.

Upcoming Live Courses

Resolving Claims Disputes: Step 3 Document the Interpretation Pt 1

Bill Wilson Document the Interpretation Part 1

Double click on above image to view full picture

Zoom Out
Zoom In

Quick Overview

This is a special Academy Event in 12 parts. Welcome to part 9!

Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".

In this session, he introduces the idea of documenting a conversation about claims disputes.

Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Add Items to Cart Add to Cart
Date Sep 10, 2019
Time 10:30am Pacific / 1:30pm Eastern
Duration 1 hour
Location Online Webinar
Formats Live
Instructor Bill WilsonBill Wilson

This webinar introduces a 3-part segment of legal and contractual principles often used by attorneys to resolve contract disputes that can also be used by agents and others without resorting to litigation. Included are policy language intent, the insured’s reasonable expectations for coverage, and the parol evidence rule vs. the use of extrinsic evidence to determine intent and expectations.

Learning Objectives:

  • Identify seventeen (17) principles that can be used to resolve coverage and claims disputes.
  • Explore in detail, with real-life examples, up to a half dozen legal and contractual principles of claims resolution, from insurer intent to the appearance of illusory coverage.
  • Learn what, if any, extrinsic evidence can be used to support coverage or a claim denial.
  • Understand why all of these doctrines and principles are interconnected such as ‘contract of adhesion’ vs. ‘unconscionable advantage’ and ‘insurer intent’ vs. insured ‘reasonable expectations.’
Add Items to Cart Add to Cart