This session breaks down how freight moves through multiple hands — from shipper to carrier to warehouse to final receiver — and why every transfer point matters. Participants will explore the critical concepts of care, custody, and control, learn how responsibilities are documented at each stage, and see how these directly impact cargo claims, contracts, and insurance payouts.

With evolving risks like dispatchers without formal training making questionable load decisions, fraudulent pickups, weather extremes, and cyber threats, traditional approaches to safeguarding cargo are no longer enough. This course provides real-world examples, discusses common pitfalls such as under declaring high-value loads, and offers actionable steps to protect freight and limit financial exposure. By the end, attendees will know how to tighten documentation, vet partners more effectively, use modern security tools, and ensure their coverage truly matches their operational risks.