Insurance Journal's Academy of Insurance

Insurance Journal

You have no items in your shopping cart.

Two ways to register

1. Buy the single session!

2. Become a member

just $39/month

For $39/month you get all of these:
  • FREE access to 40+ live classes over the next year!
  • Unlimited access to 350+ on-demand courses in our library.
  • PLUS exclusive coverage skills tests, Q+A sessions w/instructors, discounts on our conferences and more!

Become a Member


Sign in to access this session and all materials.

When You Have Reservations

When You Have Reservations

Quick Overview

The reservation of rights letter is a tool that insurance companies use when they aren't sure if a loss is covered. It is their way of saying to the insured, "we'll provide you defense for now, but we can still say that this isn't a covered loss." Join us as Chantal Roberts helps us to figure out the best way to write a reservation of rights letter to most clearly communicate the reservations with the insured.


Can't make it Thursday? Register now and we'll send you the recording.

Get access for just $39! Become a member and get access to this course, PLUS our library of 350+ on-demand courses!

Add Items to Cart Add to Cart
Duration 1 hour
Location Online Webinar
Formats On-Demand
Instructor Chantal RobertsChantal Roberts

Many insurance professionals are baffled by reservation of rights letters and foist them onto attorneys to write. Unfortunately, these letters are often difficult for the average person to understand. Using a real claim example, Chantal M. Roberts, CPCU, AIC, RPA, will walk you through how to write an effective reservation of rights letter.

At the end of this session, participants will be able to:

  • Identify when a reservation of rights should be sent.
  • Understand what steps to take to write a great reservation of rights letter.
  • Write a reservation of rights letter that an insured can understand.
Add Items to Cart Add to Cart