Insurance Journal's Academy of Insurance

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Trent Massey

Trent Massey

Trent is a 27 year veteran of the insurance industry and currently serves as a Property Programs Instructor for Vale Training Solutions in Arlington, Texas. At Vale, his roles have included developing, research, and training. Trent also lectures across the country on a variety of insurance claim issues and has spoken at Property Loss Research Bureau's National and Regional conventions, has been a featured speaker at the Restoration Industry Association National Convention, guest presenter at the National Association of Mutual Insurance Companies conference, Property Catastrophe Services conference, CPCU chapter meetings, claims association meetings, and others.

For the past few years he has been a guest lecturer at the University of North Texas department of risk management and he is a repeat webinar presenter for the Insurance Journal's Academy of Insurance. Trent authored the Green Risk Professional certification course at Vale, and in 2006 he wrote the e-book, Catastrophe Adjusting. He has earned the Associate in Claims (AIC) and LEED Green Associate designations. In addition, he is certified as a Corporate Social Responsibility Practitioner from the Institute of Environmental Management Assessment.

Trent has a Bachelor Business Administration degree from the University of North Texas (1986) where he studied insurance and real estate. His experience includes past tenures as an independent adjuster, agent, field adjuster at State Farm Insurance and former CEO of a fire and water restoration company. He has been at Vale since 2008. Trent has been married sixteen years to his wife, Heather. Heather is a Senior Account Manager at Cunningham Lindsey. They have three children who are very active in local sports and school. Trent has also been a volunteer little league baseball coach for 7 seasons. They live near Dallas.

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Claims Stories: From our Customers Perception

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Can property insurers learn more about loss if claims are examined from the customer's perception?

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Green Risk for Buildings and Materials (4-part series)

$379.00
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As green buildings become mainstream, the challenge is on the insurance industry to be prepared for these genuinely unique risks.

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Green Risk- What is a Green Building?

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This course is a review of the fundamental characteristics which label a building green. Attendees will learn what a green building is ‘by definition' and environmental statistics on both residential and commercial buildings. In this course, the six primary goals of green buildings will be identified.

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Green Building Rating Programs

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In the United States we have a variety of green building rating programs available at local, state, and national levels. While no two programs may be exactly identical, there are some common themes found in rating programs which this course explores

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Green Endorsements 101

$129.00
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While modern day green buildings have been around for decades, green property endorsements have only been on the market since 2006.

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Green Risk- Challenges and Opportunities Facing Insurers

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What are the coverage implications facing insurers as a result of green buildings? What are some of the underwriting issues involved on green buildings?

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Technology is a Gimmick

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Technology is everywhere and sometimes technology is suggested as the cure for everything. But, can technology fix all problems? Or, is the industry forgetting one of the most important aspects in claims processing - the human component?

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