Kathy Ryan

Kathy Ryan, SPHR, is an award-winning author and owner of Pinnacle Coaching Group, LLC. Over the last 30 years, Kathy has influenced thousands of people in the business and non-profit sectors through her coaching, consulting, speaking and on-site training. Her expertise covers a wide range of subjects including leadership, communication, human resources management, team dynamics, and performance management.
Kathy earned her B.A. degree in psychology and history from Dickinson College in Carlisle, Pennsylvania and has been awarded a lifetime certification as a Senior Professional in Human Resources (SPHR) from the Society for Human Resources Management. She has experience working with diverse industries including insurance, hospitality and entertainment. She is certified in the use of the Myer-Briggs Type Assessment (MBTI), as well as a number of other assessments and tools to support development.
Kathy is author of the book, "You Have to Say the Words" An Integrity-Based Approach for Tackling Tough Conversations and Maximizing Performance, which won a Royal Palm Literary Award from the Florida Writers Association. Her interactive training program based on the book has helped thousands of managers to improve their coaching skills and drive performance. Her articles on leadership and other personal development topics have been published in numerous magazines including the Insurance Journal. You can follow Kathy’s blog, Inspired Leadership, at www.CoachKathyRyan.com .
Building Trust: Integrity and Credibility
Our need for integrity in our leaders is perhaps at its highest level in decades.
Qualities of Successful People
In this webinar, you'll learn the qualities that many successful people share and discover actions that you can take to immediately incorporate these qualities into your life.
Building Your Personal Brand
Organizations aren't the only ones that benefit from clearly defined, well-articulated brands anymore.
Making People WANT to Help You
Your position and authority will only take you so far, to reach the highest levels of leadership you need to build and leverage your influence with every level of the organization.
Interview Right or Else Hire Wrong
People are your greatest organizational asset, so it naturally follows that hiring decisions are the most critical choices you can make.
You Gotta Say It - Even If You Don't Want To
The ability to effectively prepare for and conduct a productive counseling session will help you to find the courage and confidence to say what you need to say, even if it's unpleasant to do so.
Dealing with Emotions at Work
In this webinar, participants will learn how to better manage emotions in the workplace and will leave with strategies they can implement immediately to improve their emotional intelligence skills.
Tackling Tough Conversations
Poor performers can drain your productivity and sap energy from your team, and they need to be dealt with directly. But even knowing this, many managers confess that they still avoid having the tough conversation.