Have you ever wondered how attorneys - who attend exactly none of our industry’s plethora of training, continuing education (CE), or designation sessions - have managed to create a massive profit niche out of inserting themselves into insurance claim resolutions?
Regular Price: $129.00
Special Price: $89.00
As claims adjusters and managers, it's doubtful many stop to consider, for long, how verbal and non-verbal interactions with customers impact their perception of us through the human senses. Furthermore, have claim executives considered how company policies impact customer perception via the senses?