Insurance Journal's Academy of Insurance

Insurance Journal

You have no items in your shopping cart.

Claims

7 Item(s)

per page

Set Descending Direction

Claims Stories: From our Customers Perception

$129.00
Add to Cart +

Can property insurers learn more about loss if claims are examined from the customer's perception?

Available On Demand

Learn More

Coverage Triggers: Occurrence vs. Claims Made Liability Coverage

$129.00
Add to Cart +

Liability protection can be provided by either an "occurrence" trigger or a "claims made" trigger. Learn the coverage triggers for both "occurrence" and "claims made" forms.

Available On Demand

Learn More

Working with Adjusters to Get Claims Paid

$129.00
Add to Cart +

This class is designed to provide agents and other insurance professionals with consultative claims skills to improve carrier relationships and improve bottom line financial results.

Available On Demand

Learn More

Five Claims Secrets No Lawyer Wants You to Know

$129.00
Add to Cart +

Have you ever wondered how attorneys - who attend exactly none of our industry's plethora of training, continuing education (CE), or designation sessions - have managed to create a massive profit niche out of inserting themselves into insurance claim resolutions?

Available On Demand

Learn More

What to Expect from Specialty Lines Claims

$129.00
Add to Cart +

This webinar gives an overview of the specialty-lines claims process as experienced by insureds and brokers.

Available On Demand

Learn More

Technology is a Gimmick

$129.00
Add to Cart +

Technology is everywhere and sometimes technology is suggested as the cure for everything. But, can technology fix all problems? Or, is the industry forgetting one of the most important aspects in claims processing - the human component?

Available On Demand

Learn More

The 5 Senses in the Claims Process

$129.00
Add to Cart +

As claims adjusters and managers, it's doubtful many stop to consider, for long, how verbal and non-verbal interactions with customers impact their perception of us through the human senses. Furthermore, have claim executives considered how company policies impact customer perception via the senses?

Available On Demand

Learn More

7 Item(s)

per page

Set Descending Direction