Agency errors and omissions insurance is there to provide coverage when a mistake turns into a damages request and it often happens because an insured didn't get a claim paid, or some other trouble occurs in the life of agency/client relationships. Join us as Nancy Germond brings us her top 10 ways to stay out of this trouble.

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Insurance professionals are familiar with the concept of resiliency in property and organizational strength. But what about personal resiliency? Join us as Abi Potter Clough brings this important session, helping us all to maintain our resiliency in our lives and careers.

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What's going on in the surplus lines world? Is it still the wild-west or does it calm down sometimes? Are prices on the rise? Is that market hardening, like others are? Join us as Chris Behymer helps us to understand the surplus lines sector better.

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The exclusions on the CGL coverage form can be confusing, especially when you consider that sometimes it looks like there are exclusions for things that should be covered. Join us as Academy Director Patrick Wraight makes sense out of several exclusions that apply to the work that your clients are doing and the products that they are selling.

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Everyone sees the billboards. Law firms are marketing the large settlements and verdicts that they have secured. How are they getting those awards? Sometimes it's a settlement, but sometimes it's awarded by a court. When the court hands down a decision awarding $10 million or more, that's considered a nuclear verdict, according to some definitions. These nuclear verdicts and the social inflation that they contribute to are the subjects of this session. Join us as Laura Gregory and Tim Fletcher help us to understand these concepts and help us to understand why we should care. 

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The insurance world is a place of emerging and evolving risks. Just because insurance agencies serve their clients' risk management and insurance needs doesn't mean that their risk management needs are being met. In this special two-part session, Chris Burand brings us an update on the E&O issues that the insurance world is facing today.

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Farm liability is a complicated mix of personal liability exposures and commercial liability exposures. Then you add the growing agri-tainment, agri-tourism, and agri-business sectors, and the question becomes, do we have coverage for that? Whether inviting people on the premises for a you-pick or tractor rides (please don't), or there is a farm market on site, current farm exposures aren't what they used to be. Join us as Casey Roberts brings us this session designed to help insurance pros understand, underwrite, and cover the risks of today's farms.

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Have you ever noticed that the insurance and technology worlds seem to have an odd relationship? It's as if their parents told them that they should get along and they do when people are watching, but when no one is looking, they fight.

Maybe it's not that bad, but there have always been technological tools available to the insurance world, which has historically been one of the most data-driven industries. Join us as author Barry Rabkin details this interesting relationship with information that's included in his book, From Stone Tablets to Satellites, available on Amazon.

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Insurance is a contract based on everyone doing their level best to act with honesty and integrity. When an insured doesn't act that way, it's usually called fraud. When an insurance company doesn't act that way, and a claim is involved, it's called bad faith. What's better, defending a bad faith case, or never having one to begin with? Join us as Chantal Roberts helps us to understand what could constitute a bad faith case, how to avoid it, and how to best serve the client.

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