Heather Blevins
Heather Blevins- AKA: The Insurance Rebel
Content Programming Lead J.S. Held LLC
Heather has 20 years plus experience encompassing multiple facets of the insurance carrier operational ecosystem including claims, actuarial, organizational change and underwriting. Insurance training education and development, thought leadership publications, project management and consulting are Heather's areas of expertise. Heather has proven abilities in academia with the design and implementation of impactful risk management and insurance training and learning programs.
Heather leverages her prior experiences within the insurance industry to deliver J.S. Held initiatives committed to providing ongoing education to clients and industry professionals. Heather leads volunteer efforts with the CPCU Society and the Society of Insurance Trainers and Educators (SITE). She holds a master’s degree in Learning Design from the University of Illinois and has earned the CPCU, AIC, AIS, AINS, SCLA and ITP designations.
Ask her later why she’s a self-declared insurance rebel.
Ethics Frontier: Navigating AI and Claims in the Age of Complexity
Ethics is a complex topic on a good day. When you add the specter of AI to the conversation, the complexity ramps up markedly. Join us as we bring together a team of experienced claims adjusters who are going to examine the ethical implications of AI in the claims handling process.

