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Agency Management

Whether you're new to agency leadership or not, all of us can benefit from the guidance and help from someone that's been there and made that mistake. That's why we've gathered these agency management experts to help you to run your agency better. Maybe you'll even miss some of the pitfalls that others have fallen into.

Running an insurance agency is about more than getting licensed, learning about coverages, hanging a shingle out, and waiting for the world to come.

*You have to know how to hire and who to hire.
*You have to know how to compensate your team.
*You have to know how to plan for the future.

These classes are designed to give you the background that you need so that you can run your agency using best practices from around the industry.

Agency Management

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Manage Your Team without Tearing Your Hair Out

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A new generation will determine the insurance industry's future. How can you build a competent, resilient workforce with today's incoming talent? Join Nancy Germond, a community college professor of insurance, in this one-hour webinar.

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The Digital Race: Requirements for Risk Averse Transformation

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If we haven't made an investment in digital customer experience tools, we are already behind and it's time to catch up. Join us as Tom Wetzel leads us down the path of creating the best digital tools for our customers with a minimum of risk.

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Becoming the Agent of the Future

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The app-based agency is here. What are you doing to keep your agency relevant in this age of instant information, instant quotes, instant policies, and instant service?


Join us as we dive into the technology changes that are driving the market forward and what you can do to stay on the front end of the changes.

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State of the P&C Insurance Industry

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What's happening in insurance today?


Will agents and carriers be able to maintain the "status quo" into the foreseeable future?


What will happen to the agency business model as more customers and carriers are using self-service apps?


Join highly-respected and outspoken insurance agency and industry consultant Chris Burand as he shares his State of the Industry report.

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Increasing the Size and Profitability of Your Agency

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No one wants to stagnate. We all want our businesses to grow. Join us as Becky shows us some ways to grow our businesses. Hint: it's not just about bringing new business in the door. It's also about keeping customers around for the long term.

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How Content Marketing Can Put Your Business on the Map

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The goal of this webinar is to learn how investing in social media content that drives website traffic is the key to marketing success and discover how to develop that content.

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Servant Leadership

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In this webinar, you'll learn 6 key leadership habits that will result in a profoundly effective team. 

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Underwriting Profitability & Agency Loss Control

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This webinar will address at a high level those areas to analyze, monitor, and manage an agency's underwriting profitability.

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Agency Best Practices: Avoiding E&O Claims

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This webinar will delve into best practices, the duty to advise, and why Lawyers recommend against giving advice is a bad idea. 

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Building Trust: Integrity and Credibility

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Our need for integrity in our leaders is perhaps at its highest level in decades. 

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