Insurance Training Course Catalog
Ethics Frontier: Navigating AI and Claims in the Age of Complexity
Ethics is a complex topic on a good day. When you add the specter of AI to the conversation, the complexity ramps up markedly. Join us as we bring together a team of experienced claims adjusters who are going to examine the ethical implications of AI in the claims handling process.
The Cyber Claim Minefield - What Happens When Your Agency (or Policyholder) Is Hacked?
When a loss happens, the claims journey can be a difficult one. When the claim is related to a cyber coverage, that difficulty is ramped up. Join us as Tom Wetzel brings this session all about navigating the process of a cyber claim.
How An Adjuster Reads An Insurance Policy
For the first time in Academy of Insurance history, participants will choose a real-world claim scenario, and Chantal Roberts will walk through the ISO Homeowner policy, step-by-step, demonstrating how an adjuster reviews the policy to make a coverage decision. Join us for this special live session. Chantal will open the adjuster tool bag and show us how it works.

