Insurance Training Course Catalog
The Cost of an Empty Desk: How Claims Staffing Protects the Bottom Line
When insurance companies are run by MBAs rather than CPCUs, sometimes the mission can be sacrificed in search of a profitable bottom line. The problem with chasing the bottom line is that often the quality of the product can be left behind. Staffing cuts, reduction in spending in training, and other cost-cutting measures might help in the short-term, but they don't solve the solvency problem. Join us as Chantal and Fred return with more facts, examples, and results from treating insurance just like any other business.
2027 Insurance Industry Predictions. What Aren't We Seeing?
The disclaimer on all investments is that past results are not predictive of future outcomes. The problem with that statement is that it's the past that we use to predict the future, and the past is the only indicator of what the future could be. Chris Burand is going to bring his deep understanding of insurance markets, companies, and consumers to help us get an idea of what's ahead for 2027 in the insurance landscape.

