Insurance Training Course Catalog
Rules of Engagement in Selling
Sometimes it seems like the prospects that you peg your hopes on aren't as good as you initially thought. Join us as sales expert, Walt Gerano brings us this session and explains the rules of engagement for dealing with prospects and how you can know that you have an engaged prospect or not.
Getting Back to Work: Workers' Comp and the Social Determinants of Health
Failure to address the SDOH after a workers' compensation injury or in any medical management setting can negatively impact healing, increase healthcare costs, and delay return to work. After reviewing the SDOH, we will evaluate a case study to see how an injury that ended with the post-injury death of a worker could have been prevented with an adequate process to determine the worker's other medical, emotional, and physical needs. Join us as Nancy Germond helps us to understand that there is more to an injury than just physical healing.
Waiting on the Grand Reopening: Business Income Essentials
Business Income insurance is potentially more important to a business reopening after a property loss than the coverage for the building or business personal property. Join us as Academy Director, Patrick Wraight brings an important session on the basics of Business Income insurance.
Artificial Intelligence and Insurance Agents - Panic or Promise Revised?
Generative AI applications are making many tasks easier while at the same time creating uncertainty. This session is designed to help relieve some of that uncertainty. Join us as Tom Wetzel breaks down how we can use current generative AI tools to better serve our customers.
Cyber Insurance - Where in the World is Coverage?
Cyber coverage is about more than just the liability exposures. It's about reputational damage, regulatory fees and fines, and much more. Join us as Scott Margraves brings us this timely session about the Cyber coverage that more clients need than have.
Excess and Surplus Lines - Doing Business Well in a Hard Market
Driven away from standard carriers by hard market conditions, many insureds (and even some insurance professionals) are encountering the excess and surplus lines market for the first time. This fast-paced hour is designed to remove some of the mysteries of the E&S market and deal with wholesalers and brokers. Join us as Rick Pitts and Diane Smith bring us up to date on how to best work with the E&S market.
It's (Not) Just a Name Change and Other Issues. A Deep Dive into Extended Reporting Conditions
What's in a name? Shakespeare would tell us that a rose by any other name would smell as sweet. But a business entity by another name might bring a big bag of confusion and confusion never smells sweet.
Join us as Fred Fisher brings his take on what insurance professionals need to know when a client requests "a simple name change". He'll help you to know what additional information you might need and why it's important to get as much clarity as possible when this happens.
Blockchain 101: How Smart Contracts Impact the Insurance Professional
Updated for 2024, this session brings blockchain out of the shadows of insurance tech speak. Let's face it. Many in the insurance world aren't as technologically savvy as we should be. Blockchain is a distributed ledger technology that is already impacting the insurance world in some circles. Join us as Martin Frappolli takes the complex and makes it understandable for those of us who wonder why anyone would make a chain out of blocks.
Emerging E&O Risks for Agencies
There is no shortage of people who are willing to discuss how to avoid an E&O claim, but there aren't many as qualified as Chris Burand to truly bring a deep understanding of the E&O issues that agents face. Join us as Chris brings this new session about the changing E&O landscape to help agents understand their risks and manage them properly.
The E&O of E&S: Avoiding the Pitfalls of the Surplus Market
When the market is hard or the risk is hard to place, the surplus lines market is often a viable alternative to placing a risk with an admitted carrier. That isn't to say that it isn't complicated. It's very complicated. It's not like picking between two personal auto carriers, whose rates and forms are so similar that they would require hours of painstaking review to determine the differences. Join us as Chris Burand brings his take on working with the surplus lines carriers and brokers and what the implications for an agency might be.