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Insurance Training Course Catalog

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Emotional Intelligence for Insurance Professionals

$129.00
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Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:



  1. People with emotional intelligence look at the whole picture.

  2. People with emotional intelligence respond rather than react.

  3. People with emotional intelligence think before they speak.

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Resolving Claims Disputes: Advocacy

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 5!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he introduces certain skills that govern resolution of claims disputes.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

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Who Needs Equipment Breakdown Coverage?

$129.00
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We all know that the commercial property policy specifically excludes equipment breakdown. Good thing there's an equipment breakdown policy available.. But what does it actually do? Who really needs this coverage? Join us as Craig Andrews helps us understand this misunderstood coverage, including why more customers than we think really should have it.

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2019 Condominium Bundle

$199.00
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Three popular courses offering in depth training on the coverage issues that exist when the insured is a condo unit owner, or association.

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Avoiding Claims Disputes: Prevention

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 4!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he details strategies to avoid claims disputes by looking at the policy early on and closing any known coverage gaps.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Available On Demand

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Commercial Property Claims that Cause Problems

$129.00
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Whenever there is confusion, miscommunication, or misunderstanding, there is the chance that a claim goes from amicably settled to confrontational and litigated. Join us as Terry Tadlock walks us through a series of commercial property claims that weren't settled quickly or easily. He's going to help us understand how we might avoid a similar situation with our customers.

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The Digital Race: Requirements for Risk Averse Transformation

$129.00
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If we haven't made an investment in digital customer experience tools, we are already behind and it's time to catch up. Join us as Tom Wetzel leads us down the path of creating the best digital tools for our customers with a minimum of risk.

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Teaching Insurance Coverage Without Putting People to Sleep

$129.00
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If you've ever tried to stay awake during a boring insurance coverage class, you're not alone. We've all done it. Join us as we bring together a panel of top insurance educators to discuss how they make coverage training more interesting and engaging.


We have brought together four experienced trainers, educators, speakers and all around insurance geeks.


Join Patrick as he moderates the conversation between these four experts:



  • Kevin Quinley, CPCU, AIC, ARM

  • Chris Behymer, CPCU, ASLI, CIW

  • Gregg Golson, CPCU, AIC, AIM

  • Larry Nicholson, MBA

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Two Ways to Deal with Claims Disputes: Avoidance and Resolution

$99.00
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This is a special Academy Event in 12 parts. Welcome to part 3!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he shows us how to resolve claims disputes. Sometimes, you can resolve the dispute before it exists and sometimes, you have to resolve it after the loss occurs.


Sign up today for this session, or sign up here and get in on the WHOLE EVENT.

Available On Demand

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No. We're Not Insuring Your Building for What You Paid for It.

$129.00
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What's the difference between replacement cost and market value? Can I simply insure this bulding for the mortgage amount? What do you mean, there might be a coinsurance penalty? These are some of the questions that Patrick is going to try and answer in this session. Join us and find out what valuation and coinsurance are all about.

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Items 1 to 10 of 278 total

per page

Set Descending Direction