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Lynn Thomas

Lynn Thomas

Ms. Thomas is the founder and CEO of Thomas Consulting, located in Newton, Massachusetts.  Her firm specializes in creating powerful Client experiences that increase retention and profits with a specialty in P&C insurance. The firm’s services help companies to plug the “leaky Client bucket” and thereby increases its profits which it has been doing for decades with over 480 companies.

Ms. Thomas is a nationally acclaimed, powerful, engaging and dynamic speaker and consultant on Client experiences, emotional intelligence, retention, and relationships.  She has been a columnist and has published two books with her latest being an Amazon #1 Best Seller.  All of her firm’s consulting services come with a written guarantee of 100%-300% ROI within one year. 

Ms. Thomas started her career as a tax attorney with Arthur Andersen, then a Private Banker and then Change Agent with Bank of Boston. She holds a J.D. cum laude from Suffolk University and a B.A. cum laude from Wesleyan University.  She is a member of the Massachusetts Bar Association and former Board Member of Alpha Resource Center and Insight Seminars.

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Emotional Intelligence for Insurance Professionals

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Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:



  1. People with emotional intelligence look at the whole picture.

  2. People with emotional intelligence respond rather than react.

  3. People with emotional intelligence think before they speak.

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