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Bill Wilson

Bill Wilson

William C. Wilson, Jr., CPCU, ARM, AIM, AAM is the founder of Insurance Commentary.com. He retired from the Independent Insurance Agents & Brokers of America in December 2016 where he served as Assoc. VP of Education and Research and was the founder and director of the Big “I” Virtual University for over 17 years.  He is the former Director of Education & Technical Affairs for the Insurors of Tennessee and, prior to that time, he was employed by Insurance Services Office, Inc.  He is a graduate of the Illinois Institute of Technology with a B.S. degree in Fire Protection & Safety Engineering.

Bill was a licensed insurance and surplus lines agent, and his professional affiliations have included past president of the Middle Tennessee Chapter of CPCU, member of the board of directors of the national CPCU society, PMLG of the Honorable Order of Blue Goose, International, member of the Independent Insurance Agents & Brokers of America (IIABA) National Education Committee, member of the Certified Insurance Service Representative (CISR) National Advisory Committee, member of the National Underwriter FC&S editorial board, member of the Society of Insurance Trainers and Educators (SITE) and its SITE Journal editorial committee, member of the National Writers Association, chairman of the Tennessee Insurance Commissioner’s Education Advisory Committee, member of the Middle Tennessee State University Insurance Liaison Committee, and member of the Nashville State Technical Institute’s Business Management Advisory Committee. He is currently a member of the American Association of Insurance Management Consultants (AAIMCo).

Bill has served as a trainer and speaker for various organizations, including the Independent Insurance Agents & Brokers of America and 43 of its state affiliates, the CPCU Society national convention and chapter programs, the National Association of Insurance Women (NAIW), the Southern Agents Conference (SAC), the Risk & Insurance Managers Society (RIMS), the International Risk Management Institute (IRMI), and the Society of Risk Management Consultants (SRMC).

He has conducted hundreds of technical seminars, workshops and convention presentations—from Hawaii to Maine and Alaska to Florida—as well as programs on time management, presentation and public speaking skills, seminar development, and many others.  He has been the top-rated presenter at several CPCU National Conventions and his programs are always highly rated by attendees. He has presented seminars or webinars to as many as 5,000 attendees in a single session.

He was the recipient of the IIABA L.P. McCord National Education Award for having the #1 ranked state insurance education program in America and has won six other national education awards, including the George M. Gottheimer Memorial Award which is presented periodically to a CPCU Society member who has made an outstanding contribution to the field of insurance education, risk management or insurance consulting and, most recently, the Jeff Yates Lifetime Achievement Award which is the IIABA’s highest honor for nonagents.

Bill has researched, developed, written, and published dozens of technical articles, manuals and CDs/audio tapes, and has authored articles in business and industry trade periodicals such as Presentations magazine, American Agent & Broker magazine, Independent Agent magazine, Tennessee Insuror magazine, Tennessee Business magazine, the CPCU Journal, CPCU Interest Group newsletters, and the SITE Journal.

He has been quoted as an expert in a number of mainstream publications, including Readers Digest, Kiplinger's, and Money magazines and the Wall Street Journal, and he has been cited as an expert resource/interviewee for local television and radio media. He has also served as an expert witness in litigation.

According to Nashville NBC television affiliate WSMV, “Bill Wilson is an expert when it comes to insurance.”  Dr. William T. Hold, president of the Society of Certified Insurance Counselors in Austin, Texas has said that, “Bill Wilson is recognized by his peers as one of the premier insurance educators in America.” Bob Rusbuldt, CEO of the Independent Insurance Agents & Brokers of America says, “Bill Wilson is the nation’s foremost leading expert on form, coverage, and technical issues.”

Bill now blogs on insurance industry issues at www.InsuranceCommentary.com and delivers keynote presentations in conjunction with his consulting practice. He is also working on several book projects in addition to playing lead guitar with the band The Old Dogs. Email Bill at InsuranceCommentary@outlook.com.

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No One Said it Would be Easy. Navigating the Current Hard Market

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What should agencies do given the current condition of the insurance market? Hard markets are a fact of the insurance world and we are in one now.


Join us as Patrick Wraight, Academy Director of Education, hosts a panel of experts to discuss the current hard market, what's really going on, and how agents can navigate the difficulties they are seeing in the marketplace.


NOTE: We are currently offering this class free as a service to the insurance industry. Please don't miss this limited offer.

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Personal Lines Coverage Gaps Created by Motorized Vehicles

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Join insurance speaker and author, Bill Wilson as he helps us to identify (and hopefully fix) certain coveage gaps that can be created in personal lines policies.

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When Words Collide - The 12 Part Series Bundle

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Have you ever wondered why a claim that seemed clearly covered was denied?


Have you ever tried to convince someone that your reading of the policy was correct?


Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?


Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.

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Resolving Claims Disputes: A 4-Step Claim Resolution Process

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This is a special Academy Event in 12 parts. This is it! The LAST Session!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he wraps up the whole conversation by helping us to have the claims appeal conversation.


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Resolving Claims Disputes: Insurance Contract Interpretation - Part 3 of 3

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This is a special Academy Event in 12 parts. Welcome to part 11!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he completes his discussion on the legal principles that underlie the claim dispute process.


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Resolving Claims Disputes: Insurance Contract Interpretation - Part 2 of 3

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This is a special Academy Event in 12 parts. Welcome to part 10!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he continues to explain the legal principles the underlie the need to maintain proper documentation.


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Resolving Claims Disputes: Insurance Contract Interpretation - Part 1 of 3

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This is a special Academy Event in 12 parts. Welcome to part 9!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he introduces the idea of documenting a conversation about claims disputes.


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Resolving Claims Disputes: Legal and Contractual Principles - Part 2 of 2

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This is a special Academy Event in 12 parts. Welcome to part 7!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he demonstrates how different policy interpretation doctrines aid in resolving coverage disputes.


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Resolving Claims Disputes: Legal and Contractual Principles - Part 1 of 2

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This is a special Academy Event in 12 parts. Welcome to part 7!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he explains what he means by the RTFP Doctrine and why you must employ this whenever reading a policy.


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Resolving Claims Disputes: Step 0

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This is a special Academy Event in 12 parts. Welcome to part 6!


Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".


In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.


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