Nancy Germond
Nancy Germond is the President of Insurance Writer, a consulting firm located in Phoenix, Arizona. With more than three decades of risk management experience, her unique insights and abilities help businesses better understand and manage their risk. Nancy has authored scores of risk management-related articles, white papers and has consulted and presented to both public sector and private sector insurance organizations.
A second-generation insurance professional, Nancy was the first risk manager of the City of Prescott, Arizona, and has worked in the private and public sectors as a claim and risk manager. In 1997 she founded Insurance Writer to assist insurance organizations to better manage their employment-related issues and to better penetrate the competitive insurance marketplace. Nancy holds a B.A. in Communication from Mills College and a Masters degree in sociology from Lincoln University. She also holds the Associate in Risk Management, the Associate in Claims designation from the Insurance Institute of America, the Insurance Training Professional Designation from the Society of Insurance Trainers and is a Senior Professional in Human Resource Management.
When the Dog Bites - Not One of the Insurer's Favorite Things
This webinar will explore how to reduce canine liability through improved underwriting and claim investigation, as well as how to avoid coverage rescissions and agent E&O claims.
Helping Mid-Sized Companies Manage their WC Program
If you are an agent working with mid-sized insurance clients, effectively managing the workers' compensation program can help you stand out.
Preparing a Winning Underwriting or Bid Submission
This course will help you create a better bid presentation, build a stronger relationship with underwriters and help you present yourself in your organization's best light.
Your Organization, the EEOC and Sexual Harassment
This seminar will explore the regulations against sexual harassment and help you better train and manage your employees in this critical employment arena.
Brain Drain--Don't Let the Coming Talent Exodus Cripple Your Organization
To address the coming brain drain strategically, a company must develop a strong vision and a stronger plan. Learn how to prepare your company for the upcoming "brain exodus."
Working with Adjusters to Get Claims Paid
This class is designed to provide agents and other insurance professionals with consultative claims skills to improve carrier relationships and improve bottom line financial results.
Employment Relations with a Heart
Better manage difficult personnel issues and better manage, motivate and discipline employees.
Managing the Generations
A basic guide to managing different generations to promote teamwork, efficiency and an excellent workforce.
Managing Personality Types
Diversity within an organization builds a stronger company. To succeed, organizations must effectively manage very diverse personality types.