Agency E&O
Emerging E&O Risks for 2026
There is no shortage of people who are willing to discuss how to avoid an E&O claim, but there aren't many as qualified as Chris Burand to truly bring a deep understanding of the E&O issues that agents face. Join us as Chris brings this new session about the changing E&O landscape to help agents understand their risks and manage them properly.
Challenges in Agency Mergers – Reducing Staff Flight and Avoiding E&O Claims
Agency perpetuation can happen in multiple ways. One of those ways is by merger or acquisition. Just like any other business transaction, if it isn't entered into thoughtfully, and with a great amount of planning, problems can crop up. Whether it's the purchase of a troubling book of business, or the loss of trained people in the transition, the E&O exposures related to mergers and acquisitions must be considered. Join us as Nancy Germond helps us to mitigate these risks.
E&O and Hard Markets: How Trying to Keep a Client Might Cause Trouble
What you don't know can hurt you, especially in a hard market where agents must find new carriers to replace coverage for many clients. Chris Burand is bringing this new session all about the E&O exposures that are created because an agent has to find a new insurance carrier to write policies due to hard market conditions.
Emerging E&O Risks for Agencies
There is no shortage of people who are willing to discuss how to avoid an E&O claim, but there aren't many as qualified as Chris Burand to truly bring a deep understanding of the E&O issues that agents face. Join us as Chris brings this new session about the changing E&O landscape to help agents understand their risks and manage them properly.
The E&O of E&S: Avoiding the Pitfalls of the Surplus Market
When the market is hard or the risk is hard to place, the surplus lines market is often a viable alternative to placing a risk with an admitted carrier. That isn't to say that it isn't complicated. It's very complicated. It's not like picking between two personal auto carriers, whose rates and forms are so similar that they would require hours of painstaking review to determine the differences. Join us as Chris Burand brings his take on working with the surplus lines carriers and brokers and what the implications for an agency might be.
10 Ways to Avoid an Agency E&O Claim
Agency errors and omissions insurance is there to provide coverage when a mistake turns into a damages request and it often happens because an insured didn't get a claim paid, or some other trouble occurs in the life of agency/client relationships. Join us as Nancy Germond brings us her top 10 ways to stay out of this trouble.
E&O Issues You Didn't See Coming: A Two-Part Series
The insurance world is a place of emerging and evolving risks. Just because insurance agencies serve their clients' risk management and insurance needs doesn't mean that their risk management needs are being met. In this special two-part session, Chris Burand brings us an update on the E&O issues that the insurance world is facing today.
E&O - The Experts Weigh In
E&O claims are easy. Said no one ever.
That's why David Thompson is bringing together some of the brightest lights in the E&O world. Join us as this team of experts unpacks E&O issues that insurance agents will face every day.
Lessons Learned from E&O Audits
E&O claims happen. It's just like any other line. Claims happen. That's why everyone buys insurance. But when claims happen, do losses have to happen? Join us as Casey Roberts takes his experience in the field conducting E&O audits and applies the lessons that he has learned so that you can avoid those E&O losses that can impact your ability to serve your clients.

