Artificial Intelligence
AI Transforms Agency Marketing: Why You Are Doing it Wrong.
AI is making everything change quickly. You can't ignore and and you can't use it poorly. That's why we have Tom Wetzel with us to help us to understand how we can use AI to improve our marketing efforts.
We Don't Believe in No-Win Scenarios: AI & Human Judgment in Insurance
What do you do when you have to make a decision without all the information? You can't just plug it into your current favorite AI system and hope for the best. AI systems are great at analyzing and synthesizing information, but when it comes to making decisions, it's all you. Join us as Heather Blevins brings us this timely topic about your information systems and your ability to make the best possible decisions.
Ethics Frontier: Navigating AI and Claims in the Age of Complexity
Ethics is a complex topic on a good day. When you add the specter of AI to the conversation, the complexity ramps up markedly. Join us as we bring together a team of experienced claims adjusters who are going to examine the ethical implications of AI in the claims handling process.
Rating AI Tools: Balancing Functionality and Security
Our Tech Expert, Tom Wetzel, is bringing us this new session. It's all about looking at the online tools that we're all using and determining which ones might make us more vulnerable to cyberattacks.
A Two-Edged Sword: How Agencies Must Navigate AI and Cybercrime in 2025
AI is being used by cybercriminals to make their work of stealing from people more efficient. The AI generates text messages and emails. It initiates chats and phone calls. Agencies are potential targets of these same criminals. Join us as our resident expert, Tom Wetzel brings his take on how to safeguard yourself, your business, and your clients from AI generated cybercrime.
Digital Marketing and AI
AI, generational changes, and time are all telling us that what worked in marketing 10 years ago may not resonate with today's buyers. Join us as Academy expert on all things digital, Tom Wetzel as he helps us to understand what's working, what's not, and what we can do about it when it comes to digital marketing.
AI and Cybercrime: The Tight Bond That Can Sabotage Agencies and Policyholders
It seems like everyone is using AI for different purposes. People are even using AI tools for dark purposes, including automating cyber attacks that everyone should be watching for. That's why we have our resident AI expert, Tom Wetzel bringing us this timely session all about this growing threat.
Artificial Intelligence and Insurance Agents - Panic or Promise Revised?
Generative AI applications are making many tasks easier while at the same time creating uncertainty. This session is designed to help relieve some of that uncertainty. Join us as Tom Wetzel breaks down how we can use current generative AI tools to better serve our customers.
Artificial Intelligence for the Insurance Industry
AI is in the news and we are being told that it will disrupt everything from the work we do to who is doing the work. Join us as Brenda Powell Wells brings us her new session all about AI and how it'll impact us humans who work in the insurance world.

