Insurance Training Course Catalog
What Can You Expect from the Claims Department and What Should They Be Doing?
Most insurance brokers are rarely involved in the claim process. That said, when it comes to specialty lines insurance, perhaps they should be. There's a lot to consider beyond just selling or placing coverage for a client. Join us as Fred Fisher brings this session about how a broker can add value to their client by understanding the specialty lines' claims process.
COVID and EPLI Challenges and Concerns
How employers address COVID-19 with their employees is fraught with EPLI concerns and potential challenges. What if there are separate requirements for employees and managers? What if an employer chooses to fire employees over their vaccination status? Join us as Casey Roberts helps us to understand and navigate these challenges.
Specialty Lines Insurance - Coverage or Money for Nothing?
There is a way to win against the sell more model. There's the service better model. Join us as Fred Fisher helps us to discern the potential issues that can arise in specialty lines policies and as you identify those issues, you can better serve the clients and keep them longer.
E&O - The Experts Weigh In
E&O claims are easy. Said no one ever.
That's why David Thompson is bringing together some of the brightest lights in the E&O world. Join us as this team of experts unpacks E&O issues that insurance agents will face every day.
Broker Beware - The Latest Coverage Decision that Could Get You Sued
When agents and brokers sell based on how an insurance company responds with fair coverage language, you cannot be beaten. Over the last five years, over 280 appellate decisions have come down either expanding coverage or, more frequently, narrowing the scope of coverage dramatically. As is often said, the devil is in the details, which is exactly what this class will examine. This course will examine specific appellate decisions with respect to language in specialty line policies that can create error and omission claims for insurance brokers. Join us as Fred Fisher brings helps us to understand what recent court decisions may mean to us and how we can avoid these suits altogether.
The Art of Ethical Negotiations
Negotiation is a conversation between people who are each trying to get their way and in part trying to meet each other's needs as well. It's a process of give and take and listening and learning. The ethical piece of negotiations is sometimes set to the side in favor of getting the outcome that one really wants. Join us as Michael Koscielny brings us his take on negotiations.