Insurance Training Course Catalog
What Not to Say to a Customer Part 2
"You have health insurance so you don't need UM."
"Your business has workers’ comp so you don’t need UM.”
“The adjuster is wrong; I’ll get that claim paid for you.”
You've probably heard other agents use these phrases and others like them. You might have even said them yourself. Join us as David Thompson helps us to understand why we should never use these phrases again.
COVID and EPLI Challenges and Concerns
How employers address COVID-19 with their employees is fraught with EPLI concerns and potential challenges. What if there are separate requirements for employees and managers? What if an employer chooses to fire employees over their vaccination status? Join us as Casey Roberts helps us to understand and navigate these challenges.
How to Work with Wholesale Brokers
So who do wholesale brokers work for? That's the question we plan to answer in this session. Join us as Fred Fisher cuts through the mythology surrounding the role of the wholesale broker and helps us to better work with those in that space.
Trends in the Surplus Lines Industry
Let's face it. Hard markets come and soft markets go, but no matter how loose or tight the underwriting guidelines get, there will always be risks that the standard market will look at and reject. They are too out of the box, too new, or too far from their underwriting appetite. Effective use of the surplus lines marketplace can increase revenues and assist in retaining key clients. Join us as Chris Behymer helps us to understand what's going on in this vital segment of the insurance marketplace.
Business Auto By the Numbers (Symbols)
Books have been written about the confusion that comes along with the Business Auto symbols and the different endorsements available to expand coverage on the policy. Join us as David Thompson helps make sense out of the different symbols, and the endorsements that your customers will need to get the coverage that they already think they have.
Kidnap and Ransom Insurance in the Age of Cyber Extortion
It used to be that the exposure of kidnap and ransom was about providing coverage just in case the CEO, CFO, or their spouse were taken hostage by bad people. Today, the bad people are still taking hostages, but now it's more about taking your network hostage until you come up with 100 bitcoin.
Join us as Joe Harrington opens our eyes to the world of kidnap and ransom in an era of ransomware.
Continuous Injury/Damage Claims - Known Loss and the Montrose Exclusion
For most people, the most complicated liability claim they experience happens when there are multiple injured parties. However, when you consider that an occurrence may have begun several years ago, and run through several policy periods with different insurers, including the excess and umbrella insurers.
This gets complicated fast.
That's why Joe Junfola is bringing us this class. Join us as he guides us through the layers and the years of insurance coverage.
Certificates of Insurance: The Good, The Bad, and The Ugly
Certificates of Insurance are the gift that keeps on giving, especially from an E&O perspective. Join us as Casey Roberts reviews 3 specific cases and what the courts say about liability.
Specialty Lines Insurance - Coverage or Money for Nothing?
There is a way to win against the sell more model. There's the service better model. Join us as Fred Fisher helps us to discern the potential issues that can arise in specialty lines policies and as you identify those issues, you can better serve the clients and keep them longer.
Getting Small Businesses to Understand and Buy Cyber
Cyber insurance is a mystery to many in the insurance world. How much more mysterious is it to an insured who only buys the insurance that they are convinced that they absolutely need, or at the very least the insurance that someone somewhere is making them buy? Join us as Kevin brings his signature style to this fast-paced hour all about helping people understand why they need cyber coverage.