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Insurance Training Course Catalog

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Rating AI Tools: Balancing Functionality and Security

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Our Tech Expert, Tom Wetzel, is bringing us this new session. It's all about looking at the online tools that we're all using and determining which ones might make us more vulnerable to cyberattacks.

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E&O and Hard Markets: How Trying to Keep a Client Might Cause Trouble

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What you don't know can hurt you, especially in a hard market where agents must find new carriers to replace coverage for many clients. Chris Burand is bringing this new session all about the E&O exposures that are created because an agent has to find a new insurance carrier to write policies due to hard market conditions.

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Born2Lead: Lessons in Leadership

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Mike's thesis is simple. Everyone can be a leader. You just have to decide to do what leaders do. Join us as he brings this leadership conversation to the Academy.

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Artificial Intelligence and Insurance Agents - Panic or Promise Revised?

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Generative AI applications are making many tasks easier while at the same time creating uncertainty. This session is designed to help relieve some of that uncertainty. Join us as Tom Wetzel breaks down how we can use current generative AI tools to better serve our customers.

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Standards of Care for Agencies. What Are Your Responsibilities?

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What are agents responsible for? Are insurance agents merely order takers, making sure that the insured gets the insurance equivalent to fries and a soft drink with their order? Or is an insurance agent responsible for knowing every detail about their insureds so that they can provide every possible insurance policy available at the correct limits with the list of conditions?


There are many thoughts about this topic of standards of care, so we have brought in Michael Gay to help us to understand what agencies need to know on this topic. Join us for this timely session.

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