Insurance Training Course Catalog
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Customer Support: The Continuum of Service, Satisfaction, and Success
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The most critical person in any insurance process is the person who answers the phone, especially when there's a problem. In this session, our own George Jack brings his perspectives on customer support, and how the customer support agent can be the difference between a happy (and cared for) customer, and a lost customer.
Attend Live October 2, 2025
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